Terms and Conditions
By accessing and using the website Velvito Outfits (velvito.in), you agree to be bound by the following Terms and Conditions. If you do not agree, please refrain from using this website.
Velvito Outfits reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Continued use of the website constitutes your acceptance of such changes.
1. General Use
Users are advised to carefully review all product and service information available on the website before making a purchase.
By using this website, you confirm that you are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian.
2. Platform Role
Velvito Outfits operates as a facilitator between users and vendors/suppliers.
The company does not manufacture products unless explicitly stated.
3. Product Responsibility
Products listed on the website are screened and assured by respective vendors for quality, design, composition, and standards.
Velvito Outfits does not guarantee:
Product quality
Accuracy of product descriptions
Vendor performance
4. Pricing & Availability
Prices and availability of products are subject to change without prior notice.
The company reserves the right to correct any pricing errors and cancel orders placed at incorrect prices.
5. Order Cancellation
Orders may be modified or canceled within 12 hours of placement, provided they have not been dispatched.
Requests made after this period will not be entertained.
6. Order Refusal & Refunds
Velvito Outfits reserves the right to refuse or cancel any order at its sole discretion, including but not limited to:
Incorrect pricing
Suspicious transactions
Product unavailability
In such cases, payments received will be refunded and the user will be notified.
7. Delivery & Liability
The company shall not be responsible for delays or non-delivery caused by:
Vendor-related issues
Natural disasters (flood, fire, etc.)
Events beyond reasonable control
If delivery fails due to incorrect user details (e.g., wrong address or recipient unavailable), additional charges for re-delivery may apply.
8. Limitation of Liability
Velvito Outfits shall not be liable for any damages arising from the use of its services, including but not limited to:
Loss of revenue or profits
Loss of data
Delays or interruptions in service
Technical errors, system failures, or unauthorized access
9. User Information
Users must provide accurate and complete information at the time of registration and checkout.
The company reserves the right to verify user details and may suspend or terminate accounts if the information provided is found to be false or misleading.
10. Payment & Fraud
Velvito Outfits shall not be liable for any credit/debit card fraud.
The user is solely responsible for ensuring the authorized use of their payment methods.
11. Complaints & Claims
Any complaints regarding products or services must be raised within 48 Hours of delivery.
Complaints raised after this period may not be entertained.
12. Refund Limitation
In the event of non-delivery or disputes, the company’s liability shall not exceed the total order value.
No additional compensation shall be provided.
13. Cashback Policy
Cashback offers are applicable only for users who are logged into their accounts.
Orders placed via Guest Checkout are not eligible for cashback benefits.
14. Communication
For any questions or clarifications regarding these Terms and Conditions, please contact:
Email: hello@velvito.in
Users are advised to seek written clarification before proceeding with transactions if any doubts exist.
15. Force Majeure
Velvito Outfits shall not be held liable for any failure or delay in performance due to events beyond its control, including but not limited to natural disasters, war, government actions, or system failures.
16. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.