Velvito – Shipping Policy

1 Domestic Shipping (within India)

To Metro Cities: Estimated delivery within 2-4 business days.

Rest of India: Estimated delivery within 3-6 business days.

2 Free Shipping

Enjoy free standard shipping on orders above ₹1,000.

3 Order Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.

You can track your order using the provided tracking link.

Velvito delivers across India using trusted courier services, and you can track your parcel on the courier company’s website via the link in your shipping confirmation email.

4 Incorrect Shipping Information

Please ensure your shipping address is accurate and complete.

Velvito is not responsible for orders shipped to incorrect or incomplete addresses.

Any extra shipping costs due to address errors will be borne by the customer.

5 Delivery Issues

In case of delivery issues (lost, damaged, or wrong items), contact our customer service team at velvitooutfits@gmail.com
within 7 days of receiving your order.

For damaged items, please provide an unboxing video of the parcel immediately after delivery. This will help us smoothly process either a return or replacement of the product(s).

6 Delivery Time Note

Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, courier delays, or strikes.

If you have concerns about your parcel’s status, contact us at velvitooutfits@gmail.com
, and our team will assist you.